8+ years of experience handling system running on SalesForce Service Cloud
3+ years of experience with system which has integration with Mulesoft
Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
Improve training and operational procedures within a business to increase efficiency and productivity
Work directly with clients to understand the individual needs of the business
Create and present reports to executive team members and shareholders to support recommendations
Oversee implementation projects from beginning to completion
Use a variety of data analysis and organization tools to Client the most impactful insights
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.